At Velvet Mint pro Services, accessible from https://citysurft.in, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Velvet Mint pro Services and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected in Velvet Mint pro Services. This policy is not applicable to any information collected offline or via channels other than this website. Consent By using our website, you hereby consent to our Privacy Policy and agree to its terms. Information we collect The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number. How we use your information We use the information we collect in various ways, including to: Provide, operate, and maintain our website Improve, personalise, and expand our website Understand and analyse how you use our website Develop new products, services, features, and functionality Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes Send you emails Find and prevent fraud Log Files Velvet Mint pro Services follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information. Cookies and Web Beacons Like any other website, Velvet Mint pro Services uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users' experience by customising our web page content based on visitors' browser type and/or other information. Google DoubleClick DART Cookie Google is one of the third-party vendors on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.website.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads Our Advertising Partners Some of the advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below. Google https://policies.google.com/technologies/ads Advertising Partners Privacy Policies You may consult this list to find the Privacy Policy for each of the advertising partners of Velvet Mint pro Services. Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Velvet Mint pro Services, which are sent directly to users' browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalise the advertising content that you see on websites that you visit. Note that Velvet Mint pro Services has no access to or control over these cookies that are used by third-party advertisers. Third Party Privacy Policies Velvet Mint pro Services's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. CCPA Privacy Rights (Do Not Sell My Personal Information) Under the CCPA, among other rights, California consumers have the right to: Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers. Request that a business delete any personal data about the consumer that a business has collected. Request that a business that sells a consumer's personal data, not sell the consumer's personal data. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us. GDPR Data Protection Rights We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service. The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete. The right to erasure – You have the right to request that we erase your personal data, under certain conditions. The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions. The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions. The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us. Children's Information Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Velvet Mint pro Services does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records. Changes to This Privacy Policy We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page. Our Privacy Policy was created with the help of the Privacy Policy Generator. Contact Us If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us. This Privacy Policy describes how [Your Company Name] (referred to as "Company," "we," "us," or "our") collects, uses, and shares personal information when you use our Booking Management System (the "Service"). By using the Service, you agree to the terms of this Privacy Policy. 1. Information We Collect 1.1. Information Provided by Users: When you use our Service, you may provide us with personal information, including but not limited to your name, email address, phone number, business information, and payment information. 1.2. Information Automatically Collected: We may collect certain information automatically when you use our Service. This may include your IP address, device information, and usage data. 1.3. Cookies and Similar Technologies: We may use cookies and similar tracking technologies to collect information about your interactions with our Service. You can manage cookie preferences through your browser settings. 2. How We Use Your Information 2.1. To Provide and Maintain the Service: We use your information to provide, maintain, and improve our Service, including processing bookings, facilitating payments, and managing user accounts. 2.2. To Communicate with You: We may use your information to send you important notifications, updates, and information about our Service. 2.3. To Respond to Inquiries: We may use your information to respond to your inquiries, requests, or customer support needs. 2.4. To Improve the Service: We analyse information about how you use our Service to make improvements and develop new features. 3. Sharing Your Information 3.1. Service Providers: We may share your information with third-party service providers who assist us in delivering and maintaining our Service, including payment processors, email service providers, and data storage providers. 3.2. Legal Requirements: We may disclose your information when required by law, to comply with legal obligations, or to protect our rights or the safety of others. 3.3. Business Transactions: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. 3.4. With Your Consent: We may share your information with your explicit consent or as otherwise disclosed at the time of collection. 4. Data Security 4.1. We take reasonable measures to protect your information from unauthorised access or disclosure. However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of your data. 5. Your Choices 5.1. You have the right to access, correct, update, or delete your personal information. You can do this through your account settings or by contacting us. 5.2. You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in the email. 6. Children's Privacy 6.1. Our Service is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected personal information from a child, please contact us to request its deletion. 7. Changes to this Privacy Policy 7.1. We may update this Privacy Policy to reflect changes to our practices or for legal or regulatory reasons. We will notify you of any significant changes by posting a revised Privacy Policy on our website. 8. Contact Information 8.1. If you have any questions or concerns about this Privacy Policy, please contact us at support@citysurf.in. By using our Service, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, you should not use the Service.